Privacy Policy

1. Introduction

Murni Co Pty Ltd as trustee for the Gaitens & Smith Family Trust (ABN 89 479 790 597), trading as Murni Studio ("Murni Studio", "we", "us", "our"), is committed to protecting your personal information. "Murni Studio" is a registered business name of the trust. This Privacy Policy explains how we collect, hold, use, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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2. What we collect

We may collect the following personal information:

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Information you provide directly — your name, email address, phone number, businessname, and any details you share when you complete an enquiry form, book a session, purchasea digital product, subscribe to our mailing list, or engage our services.

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Information collected automatically — technical data such as your IP address, browser type,device information, pages visited, and time spent on the site, collected via cookies and analytics tools.

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Client engagement information — where you engage our services, we may collect business information, brand materials, and other details reasonably necessary to deliver the work.We do not knowingly collect sensitive information (such as health information) unless youprovide it voluntarily and it is relevant to our engagement.

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3. How we collect it

We collect personal information directly from you when you interact with our website, forms, email, or booking tools, and automatically through cookies and similar technologies when you browse the site. You can adjust your browser settings to refuse cookies, though some sitefeatures may not function as intended.

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4. Why we collect it

We collect, hold, and use personal information to: respond to enquiries and provide our services; process payments and deliver digital products; manage client relationships and projectdelivery; send updates, resources, and marketing communications you have opted into; improveour website, services, and offers; and comply with legal obligations.You can unsubscribe from marketing communications at any time using the link in any email orby contacting us directly.

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5. Who we share it with

We do not sell personal information. We may disclose personal information to third-party service providers who assist us in operating our business, including: payment processors, client management and scheduling platforms, email marketing providers, cloud storage and productivity tools, and website analytics providers. These providers are only authorised to use your information as necessary to provide services to us.We may also disclose personal information where required or authorised by law.

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6. Overseas disclosure

Some of our service providers store data on servers located outside Australia, including in the United States. Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient handles it in a manner consistent with the Australian Privacy Principles.

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7. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, andunauthorised access, modification, or disclosure. This includes secure cloud-based systems with access controls and password protection. However, no method of electronic storage ortransmission is completely secure, and we cannot guarantee absolute security.We retain personal information only for as long as it is needed for the purposes described in thispolicy or as required by law, after which it is securely deleted or de-identified.

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8. Access and correction

You may request access to the personal information we hold about you, or ask us to correctinformation that is inaccurate, out of date, or incomplete. To make a request, contact us using the details below. We will respond within a reasonable period. There is no charge for making arequest, though we may charge a reasonable fee for providing access in some circumstances.

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9. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first so we can investigate and respond. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

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Office of the Australian Information Commissioner Website: www.oaic.gov.au Phone: 1300363 992

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10. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always bepublished on this page with the date of the most recent update.

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11. Contact us

For privacy questions, access or correction requests, or complaints: Murni Studio Murni Co Pty Ltd as trustee for the Gaitens & Smith Family Trust (ABN 89 479 790 597), trading as Murni Studio Email: kirsty@murnistudio.com Perth, Western Australia